Client Success Story: Endurium Leverages IBISWorld’s Insights To Build Stronger Client Relationships

This article originally appeared on IBISWorld and has been reposted here with permission.

Endurium is a consulting firm dedicated to transforming business potential into performance. They engage with clients to support strategic growth, operational efficiency, digital innovation, and workforce optimization. With the launch of a new Small Business division, Endurium sought a trustworthy, scalable data source to provide accurate industry insights quickly and effectively.

The Problem

Endurium's new division faced several challenges:

• Reliable Data Source: They needed a data source they could trust to be unbiased and accurate, crucial for building client trust and driving strategic decisions.
• Efficiency: The ability to quickly find and integrate relevant data into their workflows was essential to save time and deliver value to clients.
• Visual Presentation: Helping clients understand complex industry trends and standards required clear, impactful data visuals that could be easily integrated into presentations.

The lack of a reliable and efficient industry data source hindered Endurium's ability to provide the high level of service their clients expected, especially as they looked to expand and scale their business.

"I keep coming back to IBISWorld because I can trust that it’s not politically motivated or otherwise biased. It’s solid, regression-style forecasting that I know our team can rely on." – Eric Gerdes, Founding Partner.

The Solution

IBISWorld became Endurium's go-to resource for industry insights. Here's how the solution was implemented:

• Unbiased Data and Forecasting: IBISWorld industry research provided analysis and forecasting that Endurium could rely on. This unbiased data was crucial for building trust with clients.
• Ease of Navigation: The platform's user-friendly interface allowed Endurium to quickly search for and find relevant information, saving time and increasing efficiency.
• Data Integration: Endurium could easily download IBISWorld's data and visualizations, integrating it into their presentations and internal spreadsheets. This added authority to the numbers they presented to clients.
• Impactful Data Visuals: IBISWorld's charts and visuals helped Endurium convey complex trends and industry standards in a clear, understandable way. This was particularly important for clients without a data background.

"Building trust with clients is always a top priority for Endurium. Being able to download IBISWorld’s data for presentations – and even to add it to our internal spreadsheets – is really convenient and definitely puts authority behind the numbers we show our clients." – Eric Gerdes, Founding Partner.

Results

The partnership with IBISWorld yielded significant results for Endurium:

• Enhanced Client Trust: By presenting unbiased data, Endurium built stronger relationships with their clients. Clients felt confident that the strategies proposed were grounded in reliable data.
• Improved Efficiency: The ease of finding and integrating data allowed Endurium to streamline their workflows, saving valuable time.
• Successful Client Engagements: One standout success for Endurium occurred when dealing with one of their construction clients. By using IBISWorld's industry ratios, Endurium showed their client how a 1% adjustment in operating expenses and cost of goods sold could lead to a $2 million profit increase. This clear demonstration of value helped secure client buy-in for their proposed strategy.

"Starting a new division of our company, and knowing how important it is to grow sensibly,  we really rely on data that scales. I can type just about anything into IBISWorld and get a comprehensive result." – Eric Gerdes, Founding Partner.

Conclusion

Endurium's success story with IBISWorld highlights the critical role of reliable, unbiased data in driving strategic decisions and building client trust. By leveraging IBISWorld's comprehensive industry insights, Endurium could overcome its challenges, deliver exceptional value to clients, and drive significant business outcomes.

Looking ahead, Endurium plans to continue leveraging IBISWorld's data to support its growing division and explore new ways to enhance client engagements. The ongoing partnership between Endurium and IBISWorld promises to yield even greater success in the future.

This article was first published by IBISWorld. Visit their site for more in-depth industry insights.